Zello Work customers using the universal app will benefit from automatic app updates via Google Play. Frequently Asked Questions (FAQs) Why did Zello decide to discontinue the 'com.pttsdk' and 'net.loudtalks' Android packages?Ĭonsolidating under a single app package allows us to better focus our development and testing efforts and provide more reliable apps. For rollback to work, you must perform it before removing the legacy Zello package from the device. If after deploying the universal Zello app you encounter any issues, you can roll back the migration by uninstalling the universal app, which will re-enable the legacy app including all stored accounts and settings. Please note that when managing a large number of devices it's always a good idea to perform a test run to migrate a small set of devices before implementing it for the entire fleet. After confirming successful migration by testing the app, including any accessories, uninstall the legacy Zello package.If a legacy app is running at the time when the universal Zello app is installed, the universal app will start automatically. On the first launch of the universal Zello app, the settings and configured accounts will be automatically transferred from a legacy app, which will switch to work as a shortcut to open the universal app.Note: If you are using a device with Android 5.0 or below, using the above links will not work. Install the universal Zello app, which is available from Google Play or as a direct APK download The migration is supported beginning with version 4.106.3.If you use net.loudtalks, download the latest version from your Zello Work management console Releases Archive. This is necessary to ensure that the universal app will be able to detect and migrate configuration from the legacy app. Update your current Zello app package to version 4.106.3 or newer.If as a customer, you are using the Zello Android SDK, please follow these instructions instead. Note: The steps are different depending on whether you use the Zello Android SDK or not. Note: You can confirm that you are already using the universal Zello app, if either your android package name is com.loudtalks or your app icon on your Android looks like this How do I migrate to the universal Zello app? Your app icon on your Android device looks like this:.Your Android package name of the Zello app in your MDM is either net.loudtalks or.This document explains how to determine if you need to take action, outlines the steps necessary to perform the migration, and answers frequently asked questions. All customers using these Android packages will need to migrate to the universal Zello app ('com.loudtalks' package name) to continue receiving application updates. Starting with upcoming version 4.107 of Zello for Android, we will no longer provide updates for the 'com.pttsdk' and 'net.loudtalks' Android packages. How to Migrate to the Universal Zello Android application
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